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More efficient operational management of networks and infrastructures.

How does it work?

Web - Processes


System administration
Service Requests and Incidents
Registration and Planning of Work Orders
Assigning Work Orders to operational teams
Setting parameters for Operational Routines
Agenda of scheduled work
Message boards, between users and profiles
Alarms board
Chat between users connected to the system
Georeferencing of incidents and Work Orders
Checking master data from GIS
Advanced features of GIS G/InterAqua integration:
- Information research
- Checking master da
- Optimising valve closing
- Identification of customers affected by supply failure

Mobility - Processes


Possibility of working online or offline
Automatic georeferencing of all activity
Association of interventions with infrastructure record elements
Possibility of documenting all the activity with photos taken on a tablet or smartphone
Faster checking of historical data
Checking documents and other files related to the tasks to be carried out


Benefits of using Aquaworks

Control of operational activities

Systematisation, standardisation and monitoring of operational processes

Increased efficiency of treatment process with consequent improvements in water quality and a reduction in operating costs

Increased productivity

Optimisation of tasks carried out

Information management

Overall improvement in service quality

Intervention cost analysis

Association of interventions on assets (GIS, ERP)

Appropriate integration with information systems ensuring non-duplication of collection and updating mechanisms: - Customer system - CRM - System - ERP - Maintenance management system - Geographic information system - GIS - Flow and pressure monitoring system

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